Thursday, May 22, 2014

MCDONALD'S ATC

McDonalds ATC
Alabang Town Center, Alabang Muntinlupa
Date of Visit: Twice to thrice a week


ACCOMODATION: ☆☆☆☆☆
• To be honest, I'm amaze at how McCrew treats their customers. For me, they set the bar high for customer service for fast food chains. With my previous entry, I haven't encountered a McDonald's crew that didn't treat their customers right.
• The moment you're up on the counter- you'll be greeted with a warm smile, a generous warm smile that really comes from within.
• There are usually two crews at the counter to work on your order. I'm not sure if they just do this during peak hours.
• And what I love the most is that they take time to PROFILE their customers. This is what sets them apart, you don't have to ask the crew to help you out with your tons of orders. The moment that they see you needed help, they will not hesitate to offer a helping hand.
• They offer amazing customer service to senior citizens. They completely understand where you are coming from. This placed is packed with students and senior babies in the morning, you can ask yourself what keeps them coming back to this place.

LOCATION: ☆☆☆☆☆
• Situated right along Alabang-Zapote road, this place is a one accessible treat for anyone in a hurry. Bonus part is -its open 24/7.

FOOD: ☆☆☆☆☆
• Five stars for this category because they have McCafe.

OVERALL RATING: ☆☆☆☆☆
• Five stars for customer profiling and understanding the customer's needs

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